Refund policy

You can request a return within 15 days of receiving your order. The product must be unused and in its original packaging.

If it arrives faulty or damaged, send us a photo and we will fix it at no cost to you. In all other cases, return shipping is paid by the customer.

To get started, write to support.tailporch@gmail.com with your order number. We will refund you through the original payment method once we have received and checked the product.